Privacy Policy
This policy explains how MOBILE PHONE REPAIRS LIMITED (company number 772951) handles personal data when you use this website, contact us or buy from us.
Last updated: 1 August 2026. This page is maintained by the company named below and should be reviewed by your own legal adviser before publication.
Who we are
The data controller is MOBILE PHONE REPAIRS LIMITED, 11 George Place, Bathgate, Scotland EH48 1NX, United Kingdom. You can contact us by phone on +44 800 066 8044 or by email at [sales@yourdomain.example — placeholder].
What we collect
- Contact details you give us: name, email address, phone number and delivery address.
- Order information: items purchased, order value, payment status and delivery status.
- Enquiry content: the messages you send us through the contact form, by email or by phone.
- Technical data: IP address, browser type and pages viewed, collected only where you consent to analytics cookies.
We do not store full card numbers. Card payments are processed by our payment provider on their own encrypted systems.
Why we use it and our lawful basis
- To take, fulfil and deliver your order — performance of a contract.
- To answer enquiries and provide after-sales support — legitimate interests.
- To meet accounting, tax and consumer law obligations — legal obligation.
- To send marketing emails and to run analytics — consent, which you may withdraw at any time.
Who we share it with
We share only what is necessary with delivery carriers, our payment provider, our accountant and our IT and hosting suppliers. We never sell personal data. Where a supplier processes data outside the UK, we rely on appropriate safeguards such as the UK International Data Transfer Addendum.
How long we keep it
Order and invoice records are kept for six years to satisfy tax requirements. Enquiry records are kept for 24 months. Marketing consent records are kept until you unsubscribe, plus two years.
Your rights
- Access a copy of the personal data we hold about you.
- Ask us to correct inaccurate data or complete incomplete data.
- Ask us to erase data where we no longer have a lawful reason to keep it.
- Object to or restrict processing, and withdraw consent at any time.
- Request portability of the data you provided to us.
To exercise a right, email [sales@yourdomain.example — placeholder] or call +44 800 066 8044. We respond within one month. If you are unhappy with our response you can complain to the Information Commissioner's Office at ico.org.uk.
Security
This site is served over HTTPS. Form submissions are validated, rate limited and protected by reCAPTCHA and spam filtering. Access to order data is restricted to staff who need it.
Cookies
See our Cookie Policy for the cookies used on this site and how to control them.